These steps detail how to access your Student Account information, either as a Student or as a Proxy (Parent/Guest) user. Valparaiso University partners with NelNet to provide online billing and payment services.
When using the Student Accounts portal, Google Chrome or Firefox are the preferred web browsers. Internet Explorer is not recommended.
PROXY/GUEST USER: Use the Forgot your user name or password links on the Sign In page.
STUDENT: Use the Password Reset in Account Management System (AMS) to update or reset your password.
If you need additional assistance, please contact email@example.com. You may be asked to provide identity verification.
For questions related to use of the NelNet site, you may contact NelNet's Customer Service at 800.609.8056 or review FAQs by clicking on the Customer Service link in the upper right corner
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