Problem

If a parent/guest is unable to login to DataVU, try these steps to reset your access.

Solution - Parent/Guest

  1. Visit datavu.valpo.edu in any web browser.
  2. Select the Parent/Guest menu.
  3. Select the link for "Reset Password if Login Failed (Student Authorized Parent/Guest Only)."
  4. Enter your UserID (this will be your initials followed by an ID number) and click submit.

A new password will be sent to the email address on file.

Solution - Student

If the above fails, another option is for the student to remove the parent/guest access, then go back in and re-establish the access. The student will be notified just as if their access were being established for the first time, and should forward the information to the designated parent/guest's email.

For additional assistance, contact the IT Help Desk.

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