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Visitors to campus should follow these steps to connect any device to the secure wi-fi network on campus.

Step-by-step guide

Android device users: download the CloudPath app from the Google Play store prior to following these instructions.

  1. Connect to the “VU-WiFi” network and open a web browser. (Apple users, make sure to use Safari.)

  2. Agree to the Acceptable Use Policy (AUP), then click Start.

  3. On the registration page, select Guest.
  4. Choose whether you would like to receive an email or text message with the verification code and enter your contact information.
  5. Once you receive the code, enter it as prompted on the registration page.
  6. Follow any additional prompts to install the security certificate.
  7. You should receive an email address verifying that your device is registered on the network.

After finishing, verify that your wi-fi preferences are set to connect to the “VU-Secure” network. Your device should automatically connect from this point forward. Your guest access will be valid for seven (7) days, after which you will need to repeat the above process to extend your access. You will receive an email reminder prior to the expiration of your access.

 

Wi-Fi Troubleshooting Info

If you have trouble logging in or installing the security certificate, contact the Help Desk. Staff will ask you for helpful troubleshooting details, such as:

  • Device make, model, OS & version,
  • Wireless carrier,
  • Network SSID (name), and
  • Specific error messages received, and at what point in the process.

Still need help?

For additional assistance, contact the IT Help Desk.


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