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Descriptions and Contact Information

Contact the following offices to resolve account holds that are preventing registration, transcript orders, and other services at the university.

Solution

Restriction (Code)

Description and Contact Information

Contact Admission - High School Transcript (AD)

Admission has not yet received your High School Transcript.
Contact information:
undergrad.admission@valpo.edu or 219.464.5011

Call Collections - 219.464.5101 (CO)

Please contact Collections in the Finance Office regarding this
hold as some or all of your financial obligation to the
university has been referred to an outside collections agency.
219.464.5101

Finance Office - Exit Interview (FO)

Please contact the Finance Office regarding this hold.
219.464.5101

Financial Aid Hold (FA)

You have outstanding paperwork with the Office of Financial Aid
that may also be affecting your student accounts balance. Please
contact the Office of Financial Aid.
finaid@valpo.edu or 219.464.5015

Graduate - Transcript Needed (GTR)

You have a hold from the Graduate School regarding required
materials. Contact information:
grad.school@valpo.edu or 219.464.5313

Contact Health Center (HC)

Please contact the Health Center regarding a hold on your
account. Either you haven't submitted your required records or
have not paid for services rendered. Contact information:
health.center@valpo.edu or 219.464.5060

Contact Housing Office (HO)

You have a hold from the Housing Office/Residential Life.
Contact information:
residential.life@valpo.edu or 219.464.5413

Parking Fine - See Parking Office (PDF)

Please contact parking@valpo.edu

Key Hold - Facilities (PPS)

Please contact facilities.management@valpo.edu
or 219.464.5132 to discuss outstanding keys. 

Contact Student Accounts - Payment Agreement Form Needed (SAF)

You have not completed your payment agreement form. Please go to
admission.valpo.edu/apply/status. Use your
personal email that you used during your admission process to
sign in. Office of Student Accounts:
student.accounts@valpo.edu or 219.464.5101

Contact Student Accounts - Balance (SAP)

Additional SA Hold Types
SA   - Student Accounts Hold - Prevents registration
SAD - Student Accounts Balance<$3000 - Does not prevent registration
SAMP1 - Regarding payment plan - Does not prevent registration
SAP - Student Accounts Balance>$3000 - Prevents registration

You have an outstanding balance on your account that will prevent
registration. This hold will also prevent the release of
transcripts, diplomas, or verification of enrollment. Office of Student Accounts:
student.accounts@valpo.edu or 219.464.5101

Notes

  • Balances over $3,000 prevent registration, but smaller balances do not. Student Accounts uses two separate hold types to allow students with balances under $3,000 to register without delay.
  • Students with a Financial Aid Hold should contact the Office of Financial Aid before contacting Student Accounts.
  • Student Accounts, Graduate School, Office of the Registrar, and Finance Office are located in Kretzmann Hall.
  • Undergraduate Admission is located in the Duesenberg Welcome Center.
  • Residential Life is located in the Harre Union.
  • Valparaiso University Health Center is located at Promenade East Building, 55 University Drive, Suite 102.
  • Campus Map: valpo.edu/about/maps-directions



For additional assistance, contact the Office of the Registrar at registrar@valpo.edu.