Title: IT Help Desk Contact Information  
Author: Unknown User (rrivera1) May 10, 2017
Last Changed by: Jessica Wilson Jul 18, 2022
Tiny Link: (useful for email) https://confluence.valpo.edu/x/L4Ds
Export As: Word · PDF  
Incoming Links
Business Processes (1)
    Page: Find Student's Pronouns
Knowledge Base (155)
    Page: Course Copy
    Page: Connect to Campus Wi-Fi - GUESTS
    Page: Set Your Password Recovery Options
    Page: Embedding YouTube Videos into Blackboard
    Page: Save Office Files to Google Drive
    Page: Basic Voicemail Commands
    Page: Adding Users to Blackboard
    Page: Camtasia
    Page: Viewing and Grading a Student's Test Attempt in Blackboard
    Page: Compose a Voicemail Message
    Page: Tests and Quizzes
    Page: Clearing an Assignment Attempt in Blackboard
    Page: Creating Assessments in Blackboard
    Page: Express Voicemail Messaging
    Page: Assign Supervisor Proxy in Time Entry
    Page: Use a Remote App on a Mac
    Page: Read&Write Software for Mac
    Page: Batch Academic Evaluation
    Page: Using Google Docs
    Page: Change a Toner Cartridge
    Page: Creating a Savedlist in Colleague - SLED
    Page: Creating a SmartView in Blackboard Grade Center
    Page: Recognize Phishing
    Page: Use the SPSS 25 Remote App Off Campus Via Windows 10
    Page: Change Voicemail Greeting
    Page: Review a completed Perceptive Content task
    Page: Approve Time Worked in Self Service Time Entry
    Page: LinkedIn Learning Help
    Page: Change Voicemail Password
    Page: Submit a Print Job for Later Release
    Page: Grant Student Permission to a Course
    Page: Google Tools for Groups
    Page: Use a Solstice Pod
    Page: Adobe Help
    Page: Add a New Course Section & Instructor for Blackboard Merged Courses
    Page: Taking Attendance in Blackboard
    Page: Viewing Attempts Statistics for Blackboard Tests/Surveys
    Page: Direct Deposit Banking Information
    Page: Importing Grades to the Blackboard Grade Center
    Page: Add a Sample Course Plan
    Page: WebEx - Share/Download Meeting Rooms Recordings
    Page: Course Navigation and Layout
    Page: Project Management with Basecamp
    Page: Requesting Courses in Blackboard
    Page: Setup Parent or Guest Access in DataVU
    Page: Find Student Accommodations in Starfish
    Page: Setting Up Proctorio in Blackboard Courses
    Page: Colleague Security
    Page: Viewing the Status of a Request
    Page: Share LinkedIn Learning Content in Blackboard Learn
    Page: Apple Help
    Page: Recover from a Phishing Scam
    Page: Use the SPSS 25 Remote App On Campus Via Windows 10
    Page: Use the Maple 18 Remote App Off Campus Via Windows 7
    Page: Check Voicemail Messages
    Page: Update your HSA Contribution Election
    Page: Simple Syllabus Overview
    Page: Wi-Fi - Finding Nintendo 3DS MAC Address for Wireless Registration
    Page: Use an Online Survey
    Page: Voicemail First Time Login
    Page: Find a Solstice Equipped Room
    Page: Managing Your Courses in Blackboard
    Page: Modifying Your Courses Menu in Blackboard Base Navigation
    Page: Submitting Grades on DataVU
    Page: Creating a Safe Assignment in Blackboard
    Page: Find a Random MAC Address
    Page: Review your Stipend History
    Page: Use WebStorage
    Page: Provide Captioning of Instruction
    Page: Register for the Fitness Center
    Page: Install Windows Updates
    Page: Read&Write for Google
    Page: Trim the Beginning and End of Your Zoom Recording
    Page: Adding a Discussion Board in Blackboard
    Page: Complete a Registration eForm
    Page: Change Name of Voicemail Box
    Page: Connect to Campus Wi-Fi - STUDENTS, FACULTY, STAFF
    Page: Get Alumni Google Access
    Page: Removing Dropped/Inactive Students from Blackboard Courses
    Page: Viewing Blackboard Test Access Logs
    Page: Adding Multi-Factor Authentication (MFA) to a VU Google Account
    Page: Use a Remote App on iOS
    Page: Import Course Package
    Page: Excel Function Concatenate or CONCAT to Make a Key for Colleague
    Page: Zoom
    Page: Edit Office Files in Google Apps
    Page: Removing Instructors from Blackboard
    Page: Request a Group on LinkedIn Learning with Lynda.com content
    Page: File Management
    Page: Channel Scan for Cable TV
    Page: Submit a Print Job Online
    Page: Add an Access Button to a Blackboard Menu
    Page: Review your Total Compensation Statement
    Page: Zoom Recording Retention Policy and Backing Up Your Recordings
    Page: Removing Attendance from Grade in Blackboard
    Page: Setting Up Perusall Tool in Blackboard
    Page: Change your Address or Phone - for Students
    Page: Required Agreement Completion in Self Service
    Page: Submitting Video Assignments to Blackboard
    Page: How to Add Web Links in Blackboard Courses for Open Source Textbooks
    Page: Clear Your Browser's Cache or Cookies
    Page: Digital Telephone Use - Nortel 3902
    Page: Add a Department Level Organization Template
    Page: Check the Print Queue
    Page: Google Help
    Page: Inline Grading Tool
    Page: Request and Get Started with a Screencast-O-Matic Account
    Page: Accessing Valpo's VPN - PC, Mac, and Linux
    Page: Importing a Blackboard Test, Survey or Pool
    Page: Slate Training - New User (Undergraduate)
    Page: Access Voicemail
    Page: Copy a Syllabus from a Previous Term or to Multiple Sections of the same Term
    Page: Digital Telephone Use - Nortel 3904
    Page: Catalog Search in Student Planning
    Page: Save a Microsoft File in PDF Format
    Page: Approve timecards as a proxy user
    Page: Exporting the Blackboard Grade Center
    Page: Register for Classes in DataVU Student Planning
    Page: Cancel a Print Job
    Page: Adding a Student Self Enroll Group in Blackboard
    Page: Request Accommodations
    Page: Transfer a Phone Call
    Page: Forward Your Phone Extension
    Page: Exporting a Test, Survey or Pool
    Page: Installing and configuring Thunderbird to import Mbox files into Google
    Page: Print a Student Photo Roster from Blackboard
    Page: Requesting a Batch Advisor Assignment Change
    Page: Turning Off Blackboard Email Notifications
    Page: Print in Duplex
    Page: Sign your Faculty Appointment Letter
    Page: Change Your Email Address
    Page: Add a VU School Banner Image in Blackboard Announcements
    Page: Input Time Worked in Self Service Time Entry
    Page: Overriding Registration Restrictions
    Page: Complete the Starfish Intake Form
    Page: Requesting Course Mailing Lists
    Page: Install Google Drive for Desktop
    Page: Read&Write Software for Windows
    Page: Creating a Savedlist in Colleague - XSAV
    Page: Change/Reset Your Password
    Page: How to Send Blackboard Notifications to a Gmail Folder
    Page: Use the SPSS 25 Remote App Via Mac
    Page: Export or Archive a Blackboard Course
    Page: Batch Enroll Students in Blackboard
    Page: Modify Testing Accommodations in Blackboard
    Page: Logging in to Blackboard
    Page: Add a Component Top-Level Organization Template
    Page: Update Pronouns in Self-Service
    Page: Recycle a Printer
    Page: Logging In to Blackboard for Instructors
    Page: Remove Large Files from a Blackboard Course
    Page: Digital Telephone Use - Nortel 3903
    Page: Capture Content With the Lightboard
    Page: Get a Personal Website
    Page: Microsoft Help
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