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Comment: tip

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Plug your coax cable into another jack in your room. If this solves the problem, contact the Help Desk to arrange for repairs of the defective jack. If this doesn't solve the problem, try using a different coax cable and test your connection.

Tip
titleStill need help?

For additional assistance, contact the IT Help Desk.

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Related issues 

For additional assistance, contact the IT Help Desk.