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Instructions on using a Nortel 3903 digital telephone.

Function guide

Button
Function
GOODBYETo Use

Press the GOODBYE key and your call will be silently disconnected.

HOLDTo Use

Press the HOLD key to place a call on hold; return to the caller by pressing the LINE key beside the fast flashing telephone icon.

VOLUME CONTROLTo Use

The horizontal bar below the dial pad adjusts the volume of the handset, speakerphone (caller's voice), or ringing. Adjust the ring volume while the phone is ringing.

MESSAGETo Use

Lift the handset, get a dial tone, then press the MESSAGE key and it will automatically dial the voicemail system.

TRANSFERTo Use

Press the TRANSFER key, the call is automatically put on hold. Dial your number, announce the transfer in private, press the TRANSFER key to complete the transfer.

CONFERENCETo Use

Press the CONFERENCE key, the call is automatically put on hold. Dial your number, announce the conference in private, press the CONFERENCE key to complete the conference. Repeat for additional parties (up to 6 parties allowed).

TO JOIN A CALLTo Use

Press the CONF key, press the Key with the caller you want to connect to your current call, press the CONNECT key. The person on hold joins your conversation.

CALL FORWARDTo Use

Without lifting the handset, press the FORWARD key. Dial the number where calls are to be forwarded and press the FORWARD key to activate Call Forward.


To CancelWithout lifting the handset, press the FORWARD key.
RING AGAINTo Use

If a campus extension is busy when called, press the RingAg key (arrow is solidly lit) and hang up.


To Respond

Hear burst of ringtone, lift the handset, press the RingAg Key (extension is automatically dialed).


To CancelWithout lifting the handset, press the RingAg Key.
CALL PICKUPTo Use

Lift the handset, hear a dial tone, press the CALL PICKUP Key. You will be connected to a ringing phone in your call Pickup group.

LAST NUMBER REDIALTo Use

Lift the handset, press the extension key, the number is dialed.

PARKTo Use

With the caller on the line, press the PARK key. Note the 4 digit call park number displayed on your phone display (1950-2000), then press PARK.


To Retrieve

Lift the handset of any phone and dial the number that was displayed when the call was parked. The call will then be connected. (You have 120 seconds to retrieve the call or they drop out of Park and start ringing at the phone that Parked the call.)

AUTO DIALTo Store

Press the AUTO DIAL key, enter the phone number exactly like you dial it, press AUTO DIAL again.


To Use

Lift the handset, press AUTO DIAL, your number is dialed.

SPEED CALLTo Store

Without lifting the handset, press SpcCtlr. Enter the 1 digit code (0-9) and the number that you want to store. Press SpcCtlr again.


To Use

Lift the handset, press SpcCtlr, enter the 1-digit code. The stored number is automatically dialed.

SYSTEM SPEED CALLTo Use

Lift the handset, press #7, enter the 2-digit code. The stored number is automatically dialed (00-99).

DIAL INTERCOMTo Use

Lift the handset, press the I/C key (hear dial tone), dial the 2-digit Intercom number.

OPTIONSTo Use

Press the Options key and scroll through the list of Features. Use the Navigation arrows to move up and down through the list.  Highlight the feature you would like to adjust and press the Select key. The display provides you with information to adjust your selection though the use of the soft keys.


Still need help?

For additional assistance, contact the IT Help Desk.